This article outlines a dozen ways that companies can use social media. For the full twelve, head over to this article. It’s little wonder so many companies are hiring full-time social media folks.
Here are some of the favorites:
1. Listen to your consumers.
2. Talk to your consumers face-to-face.
3. Respond to customer service issues.
4. Creative massive conversations about your brand.
5. Collect data with custom apps.