Detroit CIO Executive Summit Recap

Whew!  Where to begin?  I spent the day out in Dearborn, MI attending a CIO Executive Summit  organized by Evanta and the CIO Leadership Network and I must admit, I was very impressed.  As the CIO of Billhighway.com I tend to participate in a number of local and national events, conferences, workshops, you name it – but the quality of content today was just superb.

The opening keynote by Ed Ruggero, Former U.S. Army Office, Author and Military Historian re: A Winning Culture: Leadership as Competitive Advantage set the stage for a very productive day.  Mr. Ruggero is a great story teller and excellent speaker – making countless comparisons between the military and IT leadership.  The CIO Leadership Network will be publishing videos of each presentation soon, and I’ll be sure to post a link once its available.

After a short break, Phillip Bertolini, Deputy County Executive & CIO of Oakland County along with L. Brooks Patterson, Oakland County Executive had a unique presentation about the “marriage” between the CEO and CIO, which was very well done.  They touched on the typical stages leading up to and into a successful marriage; courting, building trust, communication and partnership.  A couple noteworthy highlights:

  • CEO Vision + CIO Tools = ROI
  • CEO must have some understanding of Technology
  • CIO must have some understanding of Business
  • To gain the trust of the CEO, the CIO must build and delivery dependable, predictable, repeatable strategic technology solutions

At 11am there were several break out sessions, in which I attended “Achieving Higher Performance in your Current Role and How to Successfully Transition into Your Next Role.”  A couple of the takeways I found here were:

  • Have executive/leadership presence (this is something I’ve been hearing alot lately)
  • Be inspirational, captivate, motivate and lead by example
  • Handle touch situations with confidence
  • Build Relationships
  • Enhance Collaboration
  • Integration your Personal Values

Lastly, a couple book recommendations: Why CEOs Fail & What got you here, won’t get you there.

At lunch, Andre Mendes, SVP, Strategic Planning & Global CIO of the Special Olympics International gave a talk on Crisis-Driven Innovation: The Ultimate Change Agent, which I found very uplifting.  Not only is Mr Mendes extremely intelligent, but a great speaker – very TED esq. touching on a broad spectrum of topics, where we’ve been, where we’re going and the speed of change, often unrealized by industry that’s so closely engaged in the day-to-day business affairs.  This will be another great talk to catch online, once it’s available.  A few takeaways here, for a CIO’s to-do list:

  • Build abstraction layers
  • Consolidate – streamline line of business applications, investigate SaaS
  • Virtualize – reduce hardware footprint, increase manageability
  • Co-locate – ping, power, pipe are commodities, leave this to the pro’s
  • Cloud IT – have the applications you want, without any of the headaches

Lastly, Mr. Mendes challenged CIOs to get out of your comfort zone, expose yourself to the unknown and take [managed] risks.  Abstract technology, focus on the business.  Scalability, availability and security all have their place – in the abstraction layer; don’t let them choke innovation.  To me, this means if you’re spending any respectable amount of time here, GET OUT OF THE WEEDS – you, as the CIO are not allowing your business to realize the value of your role.  Oh yea, and don’t be a “NO” man, as we get older and more experienced, it’s natural to become complacent – not embracing “change”, however if/when opportunities get presented to improve X, you might be better served by giving it a try.

The day closed out for me with a session about eight simple rules for Survival, by Greg Schwem, president of Comedy with a Byte who was very entertaining, keeping things on the lighter side and some pointing out some (often overlooked) examples of Do’s & Don’ts.  Closing keynote was by Kevin Summers, Corporate VP & Global CIO of Whirlpool Corporation who shared some rare insight into the operational aspects of overhauling a nearly 100 year old, multinational organization.  His 10 Transformational best-practices were:

  1. Create a strategic roadmap
  2. Implement a formal change management program (and team)
  3. Adopt (and standardize) an Enterprise Architecture early
  4. Invest time/energy into Value Chain Integration (it works)
  5. Align vision/strategy with business partners
  6. Leverage strategic partners (reduce key vendors where possible)
  7. Manage IT like a business
  8. Talent management is key (yet more about Top-Grading, if you’re not familiar with it, take time to read up!)
  9. Ensure stable operational practices exist
  10. Markets (and opportunities) will return – so be ready!

That about summarizes it, overall GREAT day, packed with invaluable content, excellent speakers and thought-provoking subjects.  I literally took pages of notes, but this should suffice for those that couldn’t make it.  If you get the opportunity to attend this event next year, or in another city, I highly recommend it!  For more information visit: http://www.bycios.com/

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One response to “Detroit CIO Executive Summit Recap

  1. You should check out MidwestTechnologyLeaders.com another CIO summit in the area it is also very informative

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